Our Services
Heat Pump Repairs
Book a heat pump repair visit today
About This Service
Heat Pump Repairs You Can Trust
100+ positive customer reviews from Hampshire homeowners praise our fast diagnosis and honest repairs. GEO M&E Ltd specialises in detailed fault finding for air to water and ground source heat pumps, addressing defrost cycle failures, compressor and pump faults, electrical issues and refrigerant leaks to restore dependable, low carbon operation. Our MCS accredited, F‑Gas certified and Heat Geek trained engineers bring over 30 years' experience. The company was established in 2010, is fully insured and offers free quotations plus a local showroom in Portchester.
Our Process
How It Works
Book a diagnostic visit
Contact the team to arrange a site visit, same-week diagnostics available across Portchester and nearby towns.
Full fault finding and quote
Engineers perform systematic checks, electrical tests and refrigerant leak checks, then explain the fault and provide a clear repair plan.
Repair, test and certify
We complete repairs using manufacturer parts where needed, run performance tests, recharge and leave written findings and recommendations.
Benefits
Why Choose us for Heat Pump Repairs?
Accredited, specialist engineers
MCS accredited, F‑Gas certified and Heat Geek trained technicians handle refrigerant work, compressors and controls with manufacturer-approved methods.
Trusted local service
Family run for over 30 years with 100+ positive reviews and a local showroom, offering fast, courteous engineers who respect your home.
Transparent repairs and testing
We give a clear diagnosis, explain options, carry out leak tests and electrical safety checks, and supply written reports and follow-up advice.
Common faults we repair
Heat pump systems present a small number of recurring issues that need specialist attention. Typical repairs we handle include:
- Defrost cycle failures causing frost build up and poor heating
- Compressor or primary pump faults leading to noisy operation or loss of output
- Electrical faults in control boards, sensors and isolators
- Refrigerant leaks and pressure loss, requiring certified leak detection and repair
Our diagnostic approach
We use a structured process: system history, pressure and temperature checks, electrical testing and targeted isolations to find the root cause rather than just treating symptoms. Where parts are needed we fit manufacturer-approved components, commission the system and leave clear, written test results and recommendations for efficiency improvements or servicing intervals.
FAQ
Frequently Asked Questions
We aim for same-week diagnostic visits across Portchester and nearby areas. Most on-site diagnostics take 60-90 minutes and include performance checks, electrical tests and refrigerant pressure readings. You will receive a clear explanation and written quote after the visit.